“Dealing well with people’s
pain will promote a far deeper level of trust than a jocular journey with their
joy.”
— BRIAN HARRIS
We don’t often enough have
full licence to journey with our pain, especially in corporate settings. People
feel under pressure to present acceptably within the groups they belong to. It
usually takes some work to open up space for people to feel comfortable sharing
their pain, let alone allowing others into it.
But if ours is the role to
nurture relationship—to increase the value of our outcomes through rapport—then
we have a great deal to gain from opening up space where people can be real
with their pain in our presence and in community; if it’s safe enough.
Pain: the Ever Present Reality
Scratching the surface of
life, within the portents of the lives of those around us, we quickly see lives
in varying states of completeness, raggedness and dishevelment. In a group of ten
people we could say with some accurate effect that one or two will be dealing
with some significant issue. One or two may be truly battling. One or two
others will be stressed; a burden boils beneath them.
As we meet with people we
are best prepared to accept the person who arrives on the day. We generally
have no warning as to ‘who’ we will meet.
Most people, in the midst
of a bad day, or a season of grief, or in dealing with a significant
frustration, might present as masked whole people. But if we are perceptive we
may detect that not all is okay. Without being intrusive we can offer them
space. We can offer them the opportunity to trust us; an opportunity we will
not quickly want to betray.
It’s not as if we have to
look for pain. If we are a safe person to be with the pain will find us. We
will find ourselves as part of another person’s therapy. How wonderful, and
what a privilege it is, to play some part in the healing of another person.
***
In any group of people
there are always those who are battling pain. Much of the time it is liberating
for those bearing great burdens to be allowed safe space with which to
communicate in. What a blessing for them and a privilege for us that we might listen
without judgment and refrain from giving of unsolicited advice. Sometimes
expression is all that is needed. Let us be space openers, so that people can
leave us relieved in some way of their burdens.
© 2013 S. J. Wickham.
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